Information
Security

1. Our Commitment

Cognive Solutions is committed to maintaining strong information security practices across our people, processes, and technology.

2. Security Principles

• Protect client data with confidentiality, integrity, and availability safeguards.
• Use secure development practices for applications and infrastructure.
• Limit access based on role and business need.
• Monitor systems and respond quickly to suspected incidents.

3. Controls We Apply

• Encrypted communication and secure storage where applicable.
• Multi-factor authentication for sensitive accounts.
• Regular patching, backups, and access reviews.
• Staff training and internal security awareness practices.

4. Incident Response

If a security incident is suspected, we follow a defined response process to contain impact, assess severity, and communicate appropriately to affected parties.

5. Client Responsibilities

Clients are expected to keep their own accounts and credentials secure and report any suspicious activity promptly.

6. Contact

For security concerns or disclosures, contact security@cognivesolutions.com.